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Trust Centre Operations

Future Interactive Feature Launch Checklist

Required trust and safety review before active participation features launch.

Source-Controlled Doc

This public page is rendered from product-development/trust-and-safety/public-operations/future-interactive-feature-launch-checklist.md.

Launch Triggers

Run this checklist before launching comments, debate threads, opinion posts, annotations, user-submitted evidence, reactions that affect ranking, quote-posting, sharing inside the product, personalised feeds, algorithmic recommendations, or search-like discovery expansion.

Required Checks

  • Update the content and surface inventory.
  • Update the risk assessment and severity model.
  • Consider children and vulnerable users where relevant.
  • Update Community Guidelines for the specific feature.
  • Define moderation, reporting, appeal, and enforcement flows.
  • Define public/private evidence boundaries.
  • Define review queues and reviewer roles.
  • Decide whether launch or later incidents require transparency-log entries.
  • Review source/provenance, ranking, and recommendation explanations.
  • Request legal or policy review where needed.

Publication Boundary

Do not describe future user-conduct moderation as an active capability until the feature, workflow, staffing assumptions, and appeal route exist.